FAQS

FAQ'S

REFUNDS

Due to the nature of the products we do not offer refunds on purchases please shop with confidence.

If there is an issue or error with your order we are more than happy to rectify it.

EXCHANGES

If you need to exchange an item for any reason you must contact us within 2 days after your item is delivered.

You are responsible for return shipping and re-shipping.

The item must be in new condition and free of ANY odors.

Your exchange is not approved until your item is received and inspected by one our team members.

EMAIL: THERASHADWISDOM@GMAIL.COM FOR ISSUES AND EXCHANGES

If there is an issue with delivery please contact USPS immediately.

WE DO NOT ISSUE REFUNDS OR RE-ORDERS FOR LOST OR STOLEN USPS PACKAGES

SHIPPING

Please allow 3-5 business days for processing then shipping.

All major credit cards are accepted, payments are made via PayPal however you DO NOT need a PayPal account to purchase.

Select the Debit/Credit Card option AFTER you select the "Pay with PayPal" Button.